Last updated: 5/12/2025
Welcome to CarLust! These Platform Terms of Use (Terms) govern your access to and use of the CarLust platform, including our website (www.carlust.in) and mobile applications. By accessing, browsing, or using our platform, you agree to comply with these Terms. If you do not agree, you may not use our services.
1. SCOPE AND APPLICABILITY
These Terms apply to all users of the CarLust platform, including but not limited to renters, vehicle owners, visitors, and any third parties interacting with our services. By using our platform, you confirm that you have the legal capacity to enter into a binding agreement.
2. USER ACCOUNT AND REGISTRATION
- Account Creation: Users must register with accurate and complete details. Providing false or misleading information may result in account suspension or termination.
- Eligibility: Users must be at least 18 years old to create an account and at least 21 years old to rent a vehicle.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials. Unauthorized access due to user negligence is solely the user's responsibility.
- Account Termination: CarLust reserves the right to suspend or terminate accounts found in violation of these Terms, involved in fraudulent activities, or engaging in abusive behavior.
3. ACCEPTABLE USE OF THE PLATFORM
Users must use the CarLust platform responsibly and in accordance with applicable laws and CarLust's policies. Acceptable uses include:
- Searching for and booking self-drive rental cars.
- Listing vehicles for rental (for registered owners).
- Providing genuine reviews and feedback.
4. PROHIBITED ACTIVITIES
Users are strictly prohibited from:
- Unauthorized Use: Attempting to access unauthorized sections of the platform or interfering with its normal operation.
- Fraudulent Transactions: Engaging in chargeback fraud, using stolen payment methods, or misrepresenting identity.
- Illegal Activities: Using the platform for unlawful purposes such as money laundering or vehicle theft.
- Misuse of Vehicles: Engaging in reckless driving, subleasing rented vehicles, or violating rental policies.
- Content Violations: Posting false, misleading, offensive, or defamatory content.
5. PAYMENT TERMS
- All payments must be processed through CarLust's authorized payment channels.
- Users are responsible for verifying their payment information before booking.
- Non-payment, chargebacks, or fraudulent transactions may lead to legal action and account suspension.
6. VEHICLE USE POLICY
- Renters must comply with local traffic laws and drive responsibly.
- Vehicles must be returned on time, in the same condition as received.
- Renters are liable for any damage, penalties, or fines incurred during the rental period.
- Unauthorized subletting, racing, or off-roading is strictly prohibited.
7. LIABILITY AND DISCLAIMER
- CarLust acts as a facilitator between vehicle owners and renters. We do not own or control listed vehicles.
- CarLust is not liable for accidents, damages, or disputes between users.
- Users must have appropriate insurance coverage and adhere to all rental terms.
- CarLust shall not be responsible for any indirect, incidental, or consequential damages.
8. PRIVACY POLICY
- CarLust collects and processes user data in accordance with our Privacy Policy.
- Users must not misuse or distribute the personal data of other users.
9. VIOLATIONS AND ENFORCEMENT
- CarLust reserves the right to investigate and take necessary action against violations of these Terms.
- Actions may include warnings, account suspension, permanent bans, or legal proceedings.
10. MODIFICATIONS TO TERMS
CarLust may update these Terms periodically. Continued use of the platform after modifications constitutes acceptance of the revised Terms. Users are encouraged to review them regularly.
11. GOVERNING LAW AND DISPUTE RESOLUTION
- These Terms are governed by the laws of India, specifically under the jurisdiction of Jaipur, Rajasthan.
- Any disputes arising from these Terms shall be resolved through arbitration or legal proceedings in Jaipur.
12. CONTACT INFORMATION
For any questions regarding these Terms, you may contact us at:
Phone: +91 8000585654
Email: carlust0001@gmail.com
Website: www.carlust.in
By using the CarLust platform, you acknowledge that you have read, understood, and agreed to these Platform Terms of Use.